Accessibility Statement

1. Commitment to Accessibility

PowerMySport is committed to ensuring that our website, mobile applications, and digital services are accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and applicable accessibility laws.

2. Accessibility Features

2.1 Website Accessibility

PowerMySport website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be navigated using keyboard alone (Tab, Enter, Spacebar)
• Focus Indicators: Clear, visible focus indicators show which element has keyboard focus
• Semantic HTML: Proper use of heading, list, form, and button elements for screen reader users
• Image Alt Text: All meaningful images include descriptive alternative text
• Form Labels: All form inputs are properly labeled for clarity
• Color Contrast: Text and background colors meet WCAG Level AA contrast requirements (4.5:1 minimum)
• Responsive Design: Website is responsive and works on various screen sizes
• Skip Links: "Skip to main content" link allows users to bypass repetitive navigation

2.2 Mobile App Accessibility

PowerMySport mobile apps (iOS and Android) include:

• VoiceOver Support (iOS): Full compatibility with Apple's VoiceOver screen reader
• TalkBack Support (Android): Full compatibility with Google's TalkBack screen reader
• Large Text Support: App respects system-level text size preferences
• High Contrast Modes: App supports device-level dark mode and high contrast settings
• Haptic Feedback: Vibration feedback for confirmations and notifications (can be disabled)
• Touch Target Size: Interactive elements are at least 44x44 points in size
• Captions & Transcripts: Video content includes captions where applicable

2.3 Content Accessibility

• Clear Language: We use plain language and avoid jargon where possible
• Document Accessibility: PDFs and downloadable documents are tagged for accessibility
• Video Captions: All video content includes captions or transcripts
• Audio Descriptions: Important visual information in videos is described audibly
• Link Text: Links have descriptive text (not "click here" or "read more")

2.4 Communication Accessibility

• Email Support: Available for users who prefer written communication
• Phone Support: Available for users who prefer verbal communication
• TTY/Relay Services: Support for Teleprinter (TTY) devices for deaf/hard of hearing users
• Live Chat: Text-based chat support for immediate assistance

3. Accessibility Standards & Compliance

3.1 WCAG 2.1 Compliance

PowerMySport aims to comply with WCAG 2.1 Level AA standards, which include:

• Perceivable: Information is presented in ways users can perceive (text, images, audio)
• Operable: Interface components are accessible via keyboard and other input methods
• Understandable: Content and operations are clear and predictable
• Robust: Content works with a wide variety of assistive technologies

3.2 Regulatory Compliance

PowerMySport complies with relevant accessibility laws and regulations:

• Rights of Persons with Disabilities Act, 2016 (India): Complies with India's disability rights law
• Americans with Disabilities Act (ADA) Section 508 (if applicable): Aligns with ADA website accessibility standards
• Information Technology (Accessibility) Rules, 2016 (India): Follows guidelines for e-governance and public websites

4. Known Accessibility Limitations

We are continuously working to improve accessibility. Currently known limitations include:

• Third-Party Content: Some embedded third-party content (maps, payment gateways) may have accessibility limitations beyond our control
• User-Generated Content: Photos, videos, and reviews uploaded by users may not include alt text or captions
• Legacy Features: Older features of the platform may not fully meet WCAG 2.1 AA standards (we are working to remediate these)
• Real-Time Features: Live booking availability updates may not be accessible to all screen reader users

5. Assistive Technology Compatibility

PowerMySport is compatible with the following assistive technologies:

• Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (Mac/iOS), TalkBack (Android)
• Voice Control: Dragon NaturallySpeaking, Windows Speech Recognition, Voice Control (iOS/macOS)
• Text Magnification: Built-in browser zoom, operating system text magnification tools
• High Contrast Modes: Windows High Contrast, macOS Contrast preferences, iOS/Android dark mode
• Captions & Transcripts: All audio/video content compatible with caption/transcript formats

6. Accessibility Features You Can Use

6.1 Browser-Level Accessibility

Most web browsers include accessibility features:

• Zoom: Use Ctrl/Cmd + "+" to increase text size, or Ctrl/Cmd + "-" to decrease
• Reader Mode: Many browsers offer a "Reader Mode" for simplified, distraction-free reading
• High Contrast: Enable high contrast mode in your operating system settings
• Dark Mode: Use your browser or OS dark mode to reduce eye strain

6.2 Operating System Accessibility

Your device's accessibility settings:

• Screen Reader: Enable VoiceOver (Mac), NVDA (Windows), or TalkBack (Android)
• Text Magnifier: Use Magnifier app (Windows) or Zoom (macOS)
• Captions: Enable live captions on video content (Windows 10+, iOS 16+, Android 13+)
• Voice Control: Use Voice Control on iOS 13+ or Mac with Voice Control enabled

6.3 PowerMySport-Specific Accessibility Options

• Keyboard-Only Navigation: Use Tab to navigate, Enter to select, Arrow keys to navigate lists
• High Contrast Theme: Available in Account Settings → Preferences → Appearance
• Reduced Motion: Turn off animations in Account Settings → Preferences → Motion
• Font Size: Adjust font size in Account Settings → Preferences

7. Accessibility Testing & Improvements

7.1 Regular Testing

PowerMySport conducts regular accessibility testing:

• Automated Testing: Tools like Axe, WebAIM, and WAVE scan for accessibility issues
• Manual Testing: Our team manually tests with keyboard-only navigation and screen readers
• User Testing: We conduct testing with users who have disabilities to identify real-world issues
• Third-Party Audits: Periodic accessibility audits by external experts

7.2 Continuous Improvement

We regularly:

• Update components and pages to meet WCAG 2.1 AA standards
• Add missing alt text to images
• Improve color contrast ratios
• Enhance keyboard navigation
• Fix screen reader compatibility issues

7.3 Version History

• February 2026: Achieved WCAG 2.1 Level AA compliance for main website
• 2025: Implemented app accessibility features (VoiceOver, TalkBack)
• 2024: Initial accessibility audit and remediation program launched

8. Reporting Accessibility Issues

8.1 How to Report

If you encounter accessibility barriers while using PowerMySport:

1. Note the specific issue and which page/feature it affects
2. Describe what you were trying to do
3. Provide details about your device, browser, and assistive technology
4. Contact us using one of the methods below

8.2 Contact Information

To report accessibility issues or request accommodations:

8.3 What Happens Next

• We will acknowledge receipt of your report within 24 hours
• Our accessibility team will investigate the issue
• We will work with you to identify workarounds if available
• We will provide a timeline for fixing the issue
• You will be notified when the issue is resolved

9. Alternative Access Methods

If you cannot access a particular feature on our website or app, alternative methods are available:

• Booking Assistance: Call us for help making a booking over the phone
• Information Requests: Request information about coaches, venues, or services in text or audio format
• Document Provision: Request documents in large print, Braille, or audio format
• Personal Assistance: For complex bookings, we can arrange personal assistance

Contact accessibility@powermysport.com to request these services.

10. Third-Party Content & External Links

PowerMySport is not responsible for the accessibility of:

• Third-party websites linked from our site (we encourage accessibility but cannot control them)
• External applications or services integrated with PowerMySport
• Content uploaded by users (photos, videos, documents)

If you encounter accessibility issues on a third-party site, contact that organization directly.

11. Feedback & Suggestions

We welcome your feedback on how we can improve accessibility. Send your suggestions to: