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Legal
Welcome to PowerMySport ("we," "our," or "us"), operated by Powermysport Pvt. Ltd. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use our platform (the "Platform"). It forms part of, and is incorporated by reference into, our Terms of Service.
By accessing or using the Platform, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with any part of this Policy, you must not access or use the Platform. We may revise this Policy at any time, at our sole discretion, by posting the updated version with a new "Last updated" date; continued use of the Platform after such posting constitutes your acceptance of the revised Policy. We are not obligated to notify you individually of non-material changes.
We collect information that you provide directly to us, including:
You are solely responsible for ensuring that any information you provide, including about a dependent or on behalf of a business, is accurate and that you are legally authorized to provide it.
We use the collected information for purposes including:
We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, data analysis, email delivery, and customer support, and with AI model providers for the features described under AI Features and Model Providers. We require these providers to protect your information, but we are not responsible for their independent privacy or security practices.
When you make a booking, we share necessary information (name, contact details, booking details) with the relevant venue owner or coach solely to fulfill your booking. Once shared, that party's use of your information is governed by their own practices, for which PowerMySport bears no responsibility. You are responsible for exercising discretion in any direct communication with them.
We may disclose your information, without further notice to you, where we believe in good faith that disclosure is necessary to comply with a legal obligation, court order, or governmental request, to enforce our Terms, to protect our rights, property, or safety, or the rights, property, or safety of any user or third party, or in connection with a fraud or security investigation.
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity, which will continue to be bound by the terms of this Policy or a materially similar one.
Some features write their answers with an AI model: the season planner (suggested tournaments, and travel and stay estimates), the guidance plans, and the chat assistants. We send the request to Google's Gemini API, which processes it on our behalf as a service provider. We do not run our own model.
We send only what a feature needs to answer. For the season planner that is:
We do not send a date of birth, a federation registration number, an email address, a phone number or a street address to the model. For the guidance plans and the chat assistants, we send what you type and the details you have given us for that feature, such as a player's age, sport and goals.
Travel and stay estimates are requested automatically for events on your plan and events we suggest. Suggestions are only requested when you ask for them.
Whether a player may enter a tournament is decided by the federation's published entry rules, applied by our own software, not by the AI. The model only chooses and explains from events those rules allow, and we check its answer before you see it. We do not use this information for advertising.
Costs are estimates, shown as ranges and labelled as estimates, and entry fees are never estimated. Dates, entry rules and fees can change, so please confirm them with the event's official fact sheet before you travel or pay.
Google handles the content we send under its own Gemini API terms, which say how long it is kept and whether it may be used to improve Google's products. Those terms depend on the plan we use and Google can change them. They are published at ai.google.dev/gemini-api/terms.
You can use the planner's entry checks, calendar and plan without asking for suggestions, and you can leave your city blank. Deleting your account removes your season plans, linked rankings and saved city. See Your Rights for how to ask us about your information.
We retain personal information for as long as your account remains active and thereafter for as long as reasonably necessary to fulfil the purposes described in this Policy, including to comply with our legal, accounting, and tax obligations (which may require retention of financial and transaction records for up to eight years), resolve disputes, enforce our agreements, and prevent fraud. We may retain anonymized or aggregated data indefinitely.
We implement technical and organizational security measures, consistent with the reasonable security practices standard under the Information Technology Act, 2000 and the rules made thereunder, designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
We are working to extend at-rest encryption to additional categories of sensitive information (such as bank account and payout details) not yet covered by it.
No method of transmission over the internet or electronic storage is completely secure. While we take commercially reasonable steps to protect your information, we cannot and do not guarantee its absolute security, and you provide information to us at your own risk. You are responsible for keeping your account credentials confidential.
Subject to applicable law and verification of your identity, you may exercise the following rights by writing to our Grievance Officer at the contact details below. We will endeavor to respond within thirty (30) days:
We may decline or limit a request where retention or disclosure is required or permitted by law, to protect against fraud, to resolve an active dispute or booking, or to enforce our agreements. We reserve the right to charge a reasonable fee for manifestly unfounded, repetitive, or excessive requests.
Your information may be stored and processed on servers located within or outside India, including by third-party service providers. By using the Platform, you consent to such transfer, storage, and processing, which will remain subject to this Policy regardless of location. Once the relevant provisions of the Digital Personal Data Protection Act, 2023 come into force, we will not transfer personal data to any country or territory restricted by the Central Government of India.
Under Indian law, a "child" is anyone under 18 years of age. The Platform is not intended for direct self-registration by children; a child may only be represented on the Platform through a dependent profile created and controlled by a parent or legal guardian, who provides consent on the child's behalf as described in our Parental Consent & Minor Protection Policy. We do not knowingly collect personal information directly from a child outside of that parent-managed flow.
We do not use a dependent profile's data for behavioural tracking, profiling, or targeted advertising. Parents and guardians are solely responsible for the accuracy of the information provided for a dependent and for supervising the minor's participation in any booked activity. When a feature sends information about a dependent to an AI model provider, it is limited to what that feature needs, as described under AI Features and Model Providers. We reserve the right to terminate any account found to violate this section.
The Platform may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of any third party, and this Policy does not apply to them. Access any linked site at your own risk.
We may update this Privacy Policy at any time, at our sole discretion. Updates are effective immediately upon posting to this page with a revised "Last updated" date. Your continued use of the Platform after any update constitutes your binding acceptance of the revised Policy. You are responsible for reviewing this Policy periodically.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for privacy, data, and platform-related complaints can be reached at the details below. We will acknowledge your complaint within 24 hours and endeavor to redress it within 15 days (or, for e-commerce/booking-related complaints, within one month) of receipt.
Legal Entity: Powermysport Private Limited · CIN: U93120PB2026PTC067587
Grievance Officer Email: teams@powermysport.com
Phone: +91 89685 82443
Registered Office: Mullanpur, Punjab.
If you are not satisfied with our resolution, you may, once the relevant provisions of the Digital Personal Data Protection Act, 2023 come into force, escalate a personal-data complaint to the Data Protection Board of India after first raising it with us.