Privacy Policy

Introduction

Welcome to PowerMySport ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using PowerMySport, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Account credentials (username and password)
• Payment information (processed securely through our payment gateway)
• Profile information and preferences
• Dependent information (for parent accounts)
• Business documents and certifications (for venue listers and coaches)

Usage Information

• Booking history and preferences
• Search queries and browsing behavior
• Device information (IP address, browser type, operating system)
• Location data (with your permission)
• Communication preferences and history

How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To process bookings and payments
• To send booking confirmations and updates
• To communicate with you about your account or transactions
• To provide customer support
• To detect and prevent fraud or unauthorized activities
• To comply with legal obligations
• To send marketing communications (with your consent)
• To analyze usage patterns and improve user experience

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

With Venue Owners and Coaches

When you make a booking, we share necessary information (name, contact details, booking details) with the relevant venue owner or coach to fulfill your booking.

For Legal Reasons

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified gateways
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct inaccurate information
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a portable format
• Opt-out: You can opt-out of marketing communications at any time

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie preferences through your browser settings. Note that disabling cookies may affect some functionality of the platform.

Children's Privacy

Our platform is not intended for children under 13 years of age. While parents can create dependent profiles for their children, we do not knowingly collect personal information directly from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.