Partner Terms — Experts & Academies

Scope & Acceptance

These Partner Terms & Conditions ("Partner Terms") govern the onboarding and continued participation of Experts and Academies (each a "Partner," "you," or "your") on the PowerMySport platform, operated by Powermysport Private Limited ("PowerMySport," "we," "us," or "our").

These Partner Terms are supplemental to, and are read together with, our Terms of Service, Privacy Policy, Cancellation, Refund & Dispute Policy, and Content Policy, each of which is incorporated here by reference.

Where these Partner Terms conflict with the general Terms of Service on a matter specific to Partners — commission, payouts, verification, listing standards, or exit — these Partner Terms control. On all other matters, the Terms of Service control.

Who These Terms Cover

• Experts: Individual professionals — including ex-professional players, certified coaches, analysts, and mentors — who offer paid one-on-one guidance, mentorship, career advice, or advisory sessions through the Platform, in online or in-person format.
• Academies: Registered organisations, clubs, or training centres that list structured coaching programmes, batches, subscription plans, packages, or trial classes on the Platform.
• Partner Fee: The base price you set for your session, batch, programme, package, or subscription, exclusive of GST and of any charge levied by PowerMySport.
• Transaction: Any booking, session, trial class, package purchase, or subscription payment made by a client through the Platform for your services.
• Completed Transaction: A Transaction that has reached COMPLETED status on the Platform and is not subject to a pending refund, dispute, or chargeback.

Eligibility & Onboarding

To onboard as a Partner you represent and warrant that you meet all of the following at the time of application and continuously thereafter:

For Experts

• You are at least 18 years of age and legally competent to contract in India
• You hold genuine, verifiable credentials, certifications, playing records, or professional experience in the sports and expertise areas you list
• You can furnish government-issued photo identity proof, PAN, and supporting credential documents on request
• You maintain at least one valid payout method (bank account or UPI) in your own name
• You are not subject to any ban, suspension, or disciplinary action by a recognised sports federation, and you have no conviction for an offence involving violence, sexual misconduct, fraud, or an offence against a child

For Academies

• You are a validly constituted entity (proprietorship, partnership, LLP, company, society, or trust) or an individual operating a coaching set-up, and the person completing onboarding is authorised to bind the entity
• You can furnish entity registration proof, PAN, GSTIN (where registered), address proof of each training location, and, where applicable, municipal or local body permissions to operate
• Every coach you deploy holds the qualifications you represent on the Platform, and you have verified their antecedents
• Your training facilities are safe, hygienic, and compliant with applicable safety, zoning, fire, and licensing norms, and you hold the insurance required to operate them
• You maintain at least one valid payout method in the name of the entity or proprietor

Accuracy of Submissions

All information and documents submitted during onboarding must be true, current, and complete. Submitting forged, altered, or misleading documents is a material breach entitling us to reject the application, terminate the account, withhold pending payouts pending investigation, and report the matter to the appropriate authorities. You must update the Platform promptly whenever submitted information changes — for example if a certification lapses, a facility closes, or a payout account is replaced.

Verification & Approval

No Partner profile goes live automatically. Every application is reviewed by the PowerMySport team before it becomes visible to clients.

• UNVERIFIED: The account exists but the profile is hidden and cannot receive bookings. You must complete the onboarding wizard and submit for review.
• PENDING: The application is under review. We aim to complete review within 5–7 business days, though it may take longer where documents require third-party verification. You are notified of the outcome by email and in-platform notification.
• APPROVED: The profile is live, discoverable, and eligible to receive bookings.
• REJECTED: The application did not meet our requirements. You will receive a reason and may resubmit after addressing it. Repeated misrepresentation may result in a permanent bar from the Partner programme.

We may conduct background checks, reference checks, credential verification, facility inspection, or third-party verification at any time, including after approval. You agree to cooperate with such checks and to provide documents within seven (7) days of a request.

Approval is not an endorsement, certification, or guarantee by PowerMySport of your competence, safety, or results. We may revoke APPROVED status at any time where information is found to be false, where conduct falls below expected standards, or where continued listing poses a risk to clients.

Listing & Profile Standards

• Truthful representation: Bio, achievements, qualifications, coaching staff, facilities, batch sizes, and programme outcomes must accurately reflect reality. Unverifiable superlatives and guaranteed-selection or guaranteed-result claims are prohibited and may be removed without notice.
• Photographs: Expert profile photos must be a clear, recent image of the Expert. Academy images must be of your own facilities. Stock imagery, third-party photographs, or images you do not have the right to use are prohibited.
• Pricing integrity: Set the Partner Fee in good faith to reflect the service actually delivered. Inflating the listed fee while privately offering a discount off-Platform is circumvention (see below).
• Availability accuracy: Keep schedules, batch timings, seat availability, and blackout dates current. Conflicts arising from stale availability are treated as Partner-side cancellations.
• Contact details: Do not publish phone numbers, email addresses, social handles, payment QR codes, or external booking links in profile text, images, or messages.
• Discovery ranking: Listing order is determined by verification status, ratings, review volume, proximity, and recency of activity. We do not currently sell placement; if we introduce paid placement, it will be labelled as such.

Service Delivery Obligations

• Respond promptly: Experts must accept or decline a booking request within 24 hours of notification. Academies must confirm trial-class and enrolment requests within the response window shown in their dashboard.
• Honour confirmed bookings: Once a Transaction is confirmed you must deliver the service as described, at the time, place, and mode agreed. Cancelling a confirmed booking entitles the client to a full refund and may result in payout forfeiture for that Transaction and account action.
• Cancellation notice: Where cancellation is unavoidable, notify the client and PowerMySport as early as possible and in any case no later than 24 hours before the scheduled start. Late cancellations and no-shows are breaches of these Partner Terms.
• Online sessions: Provide a valid, working meeting link on the Platform at least 2 hours before the scheduled start. Failure to do so is treated as a Partner-side cancellation.
• In-person sessions and batches: The address you provide must be accurate, accessible, and safe. You are solely responsible for the suitability, safety, supervision, and legal compliance of the venue. Do not change a confirmed location without the client's consent and notice to PowerMySport.
• Qualified delivery: Services must be delivered by the Expert whose profile was booked, or — for Academies — by coaching staff of at least the qualification level represented in your listing. Undisclosed substitution is a breach.
• Professional conduct: Be punctual, respectful, and non-discriminatory. Do not use sessions to solicit unrelated business, promote third-party products, or collect payments outside the Platform.
• Safety: Maintain first-aid provision appropriate to the activity, screen for disclosed medical conditions before physical training, and stop any activity that becomes unsafe.

Child Safety & Minors

A large share of clients on PowerMySport are minors booked by a parent or guardian. Partners who train minors accept the following additional obligations, which we treat as non-negotiable:

• Comply with the Protection of Children from Sexual Offences Act, 2012 (POCSO), the Juvenile Justice (Care and Protection of Children) Act, 2015, and all other laws protecting children
• Ensure that every coach, assistant, or staff member who has contact with minors has been antecedent-verified by you, and immediately remove from child-facing duty any person against whom a credible allegation is made
• Do not conduct one-on-one sessions with a minor in a private or unobserved setting; a parent, guardian, or second adult must be able to observe
• Do not contact a minor privately on personal phone numbers or social media; all communication must run through the Platform or the parent/guardian
• Do not photograph or publish images of a minor without the documented consent of the parent or guardian
• Report any safeguarding incident to the parent/guardian, to PowerMySport at teams@powermysport.com, and to the appropriate authority, immediately

Breach of this section results in immediate delisting and permanent termination, without the reconsideration process described below.

Commission — 15% of Partner Fee

• The 15% commission applies uniformly to Expert sessions, academy trial classes, batch enrolments, packages, and subscription plans transacted through the Platform
• Commission is calculated on the Partner Fee excluding GST and excluding any convenience or service charge shown separately to the client
• GST is charged on the commission at the rate then in force (currently 18%) and is recovered along with the commission. A tax invoice for the commission and GST is issued to you
• Payment gateway charges levied by our payment partners are non-refundable and, where they are not already borne by PowerMySport, may be recovered from settlement. Any such charge is itemised in your earnings statement
• No commission is charged on a Transaction that is cancelled and fully refunded to the client. Where a partial refund is issued, commission is recomputed on the retained amount and the difference is adjusted in your next settlement
• There is no joining fee, listing fee, or monthly subscription charge for onboarding as a Partner. Commission is the only standing charge

Worked Example

Changes to the Commission Rate

We may revise the commission rate. Any increase takes effect no earlier than thirty (30) days after we notify you by email and in-platform notice, and applies only to Transactions booked on or after the effective date — bookings already confirmed at the old rate are settled at the old rate. If you do not accept a revised rate, you may terminate under the Exit section, subject to honouring your confirmed bookings.

We may run promotional or introductory periods at a reduced or zero commission rate for specific Partners, sports, or cities. Such concessions are discretionary, time-bound, communicated in writing, and revert to the standard 15% on expiry.

Payouts & Settlement

• Collection: Client payments are collected by PowerMySport through authorised payment partners. You have no right to collect payment directly for a Transaction initiated on the Platform
• Expert sessions: Payout is released 24 hours after the session reaches COMPLETED status. This window allows post-session disputes and refund requests to be raised before funds are disbursed
• Academy programmes: Payouts are settled on the cycle shown in your earnings dashboard, calculated on Transactions that completed within the cycle. For multi-month subscriptions, settlement follows the collection schedule, not the full programme value upfront
• Payout method: Funds are credited to the default bank account or UPI handle on file at the time of release. We are not liable for failed or misdirected payouts caused by incorrect or outdated details you provided
• Statements: A per-Transaction breakdown — gross amount, 15% commission, GST, any gateway charge, TDS, and net payout — is available in your dashboard
• Withholding and offset: We may withhold or set off any payout where (a) the Transaction is under dispute or chargeback; (b) a refund is pending; (c) you owe us commission, penalties, or recovery amounts; (d) the Transaction was cancelled by you; or (e) we have reasonable grounds to suspect fraud or policy violation. Withheld amounts are released once the matter is resolved in your favour
• Disputed statements: Raise any payout discrepancy in writing within thirty (30) days of the statement date. Statements not disputed within that period are deemed accepted

Taxes, Invoicing & TDS

• You are solely responsible for determining, charging, reporting, and remitting all taxes applicable to your services, including GST and income tax
• You must provide a valid PAN, and a GSTIN if you are registered under GST. Failure to provide a PAN attracts TDS at the higher rate prescribed by law
• PowerMySport deducts tax at source where required — including under Section 194-O of the Income-tax Act, 1961 for e-commerce participants — and issues the corresponding statutory certificate. TCS/TDS under GST law is applied where applicable
• We issue you a tax invoice for the commission and GST charged on it. Where you are GST-registered, you are responsible for raising your own invoices to clients as required by law
• Nothing in these Partner Terms is tax advice. You should take your own professional advice on your obligations

Cancellations, Refunds & No-Shows

Client-facing cancellation and refund entitlements are governed by our Cancellation, Refund & Dispute Policy. As between you and PowerMySport:

• Where you cancel a confirmed Transaction, the client is refunded in full and no payout is due to you for that Transaction
• Where the client cancels, refund treatment follows the published policy; you are paid on any amount properly retained, less the 15% commission on that retained amount
• Where a client raises a service-quality complaint, we may investigate and, acting reasonably, issue a full or partial refund and recover the corresponding amount from your payout. You will be given an opportunity to respond before recovery except where the facts are undisputed
• Repeated Partner-side cancellations, no-shows, or upheld quality complaints may result in reduced ranking, suspension, or termination
• Chargebacks raised by clients are investigated case by case. If a chargeback is upheld against a Transaction you delivered, the disputed amount and any associated bank charge may be recovered from your settlements

Reviews & Ratings

• Clients may rate and review you after a Completed Transaction. Reviews appear publicly on your profile and contribute to your average rating and discovery ranking
• Ratings are computed on verified completed Transactions only
• We do not edit review content. We may hide or remove reviews that breach our Content Policy. You may flag a review as inappropriate for admin review
• Soliciting, incentivising, purchasing, or coercing reviews, and pressuring a client to withdraw a genuine negative review, are prohibited and are grounds for termination

Non-Circumvention

You must not solicit, arrange, or complete any session, programme, enrolment, or payment off-Platform with a client you were introduced to through PowerMySport, for the purpose of avoiding commission. This includes sharing personal contact or payment details before a booking is confirmed, offering an off-Platform discount, or asking a client to cancel and rebook directly.

This obligation applies for the duration of your participation on the Platform and for twelve (12) months after your account is closed, in respect of clients first introduced through the Platform. It does not apply to clients you can demonstrate you were already serving before the introduction.

Circumvention is a material breach. We may terminate your account immediately, withhold pending payouts, and recover the commission that would have been payable on the circumvented Transactions, together with our costs of recovery.

Independent Contractor Status

You are an independent service provider. Nothing in these Partner Terms creates an employment, partnership, joint-venture, franchise, or agency relationship between you and PowerMySport, and you must not represent otherwise. You control the manner, method, curriculum, and personnel used to deliver your services; you bear your own costs, equipment, staff, statutory obligations, and taxes. PowerMySport is an intermediary technology platform that facilitates discovery, booking, and payment collection, and is not a party to the service contract formed between you and the client.

Confidentiality & Data Protection

• Client personal data disclosed to you through the Platform — names, contact details, addresses, age, assessment results, medical disclosures, session content — may be used only to deliver the booked service, and for no other purpose
• You must not sell, rent, publish, or transfer client data to any third party, or add clients to marketing lists, without their explicit consent
• You must comply with the Digital Personal Data Protection Act, 2023 and apply reasonable security safeguards to any client data you hold. Notify us at teams@powermysport.com within 24 hours of becoming aware of any breach affecting client data
• Do not disclose the identity, session content, or communications of any client to a third party without the client's prior written consent, except where required by law or where disclosure is necessary to protect a child or prevent serious harm
• Commercial terms, pricing structures, product roadmaps, and other non-public information shared with you by PowerMySport are confidential and survive termination

Brand, Content & Marketing Licence

You grant PowerMySport a non-exclusive, worldwide, royalty-free, sublicensable licence to use, reproduce, display, and adapt your name, trading name, logo, profile photographs, facility images, listing content, and completed-session statistics for the purposes of operating, promoting, and marketing the Platform and your listing on it. This licence continues for material already published for a reasonable period after termination, after which we will remove your listing content from active surfaces.

You warrant that you own or are licensed to use all content you upload and that it infringes no third-party right.

The PowerMySport name, logo, and platform content remain our exclusive property. You may state that you are listed on PowerMySport, but you may not use our marks in a manner suggesting employment, endorsement, accreditation, or joint venture, and you must stop all use on termination.

Insurance, Indemnity & Liability

• You are responsible for maintaining adequate public liability and (for Academies) premises insurance appropriate to the activities you deliver, and must produce proof on request
• PowerMySport bears no responsibility for injury, illness, loss, or damage arising during or from any session, batch, or programme you deliver, whether online or in person
• You will indemnify, defend, and hold harmless PowerMySport, its officers, directors, employees, and agents against all claims, losses, liabilities, damages, costs, and legal fees arising from (a) your services or the conduct of your staff; (b) breach of these Partner Terms or any law; (c) misrepresentation of your credentials or facilities; (d) injury or harm to a client; or (e) any tax, statutory, or employment claim relating to you or your personnel. This obligation survives termination
• Our aggregate liability to you arising out of or relating to these Partner Terms shall not exceed the total commission actually retained by us from your Transactions in the three (3) months immediately preceding the event giving rise to the claim
• We are not liable for indirect, incidental, special, or consequential loss, or for loss of profit, revenue, goodwill, or anticipated bookings, howsoever arising

Suspension, Termination & Exit

• Voluntary exit: You may leave the Platform by giving us thirty (30) days' written notice at teams@powermysport.com. You must honour every booking already confirmed for a date within the notice period, or fund the refund of any you cannot honour
• Suspension: We may suspend your listing immediately, pending investigation, where there is a credible safety complaint, suspected fraud, a payment or documentation irregularity, or repeated client complaints
• Termination for breach: We may terminate immediately for material breach, including misrepresentation during verification, circumvention, breach of the child safety section, repeated cancellations or no-shows, review manipulation, or failure to maintain required documents or a valid payout method
• Settlement on exit: Amounts properly due for Transactions completed before termination are settled in the normal cycle, less commission, recoveries, and any amount withheld pending an open dispute
• Reconsideration: Except for terminations under the Child Safety section, you may request reconsideration in writing within fifteen (15) days of the action, explaining why it should be reversed. Requesting reconsideration does not suspend the action, and our decision on it is final

The Non-Circumvention, Confidentiality, Indemnity, Liability, and Dispute Resolution sections survive termination.

Grievance Redressal

Complaints about payouts, commission, listing treatment, account action, or client conduct may be raised with our Grievance Officer at the contact details in our Privacy Policy, or by writing to teams@powermysport.com. In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, we will acknowledge your complaint within 24 hours and endeavour to resolve it within 15 days of receipt.

Governing Law & Disputes

These Partner Terms are governed by the laws of India. Any dispute must first be raised in writing with our support team, and thirty (30) days allowed for resolution. If unresolved, the dispute shall be referred to and finally resolved by binding arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Mullanpur, Punjab, India, and the proceedings shall be in English. Subject to arbitration, the courts at Mullanpur, Punjab, India have exclusive jurisdiction.

Nothing here removes any non-waivable statutory right you hold under Indian law.

Amendments & General

• Amendments: We may amend these Partner Terms. Changes that materially affect your commercial position — including commission, payout timing, or exit terms — take effect no earlier than thirty (30) days after notice to you. Other changes take effect on posting. Continued use after the effective date is acceptance
• Severability: If any provision is held invalid, the remainder continues in full force
• No waiver: Failure to enforce a provision is not a waiver of it
• Assignment: You may not assign these Partner Terms without our written consent; we may assign them as part of a corporate reorganisation or transfer of business
• Electronic communications: You consent to receiving notices electronically, and agree they satisfy any requirement that a notice be in writing
• Entire agreement: These Partner Terms, together with the documents referenced in the Scope section and any signed commercial addendum, form the entire agreement between us regarding your participation as a Partner