Cookie Policy

1. Overview

PowerMySport ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on our website and mobile applications to enhance your experience, analyze site performance, and deliver personalized content. This Cookie Policy explains how we use cookies and your choices regarding them.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information that is sent back to our servers. Cookies help us recognize you, remember your preferences, and improve your user experience.

3. Types of Cookies We Use

3.1 Essential/Necessary Cookies

These cookies are required for the website to function properly and cannot be disabled. They enable core functionality such as:

• User authentication and login sessions
• Security measures and fraud prevention
• Server load balancing
• Payment processing and transaction security

3.2 Performance/Analytics Cookies

These cookies help us understand how visitors use our website, which pages are popular, and where users encounter errors. They do not identify individual users. Services include:

• Google Analytics: Analyzes website traffic, user behavior, and conversion funnels
• Mixpanel: Tracks user actions and funnel analysis for product optimization
• Session Recording: Optional recording of user sessions (with explicit consent) to improve UX

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your preferences and settings
• Saving search history and previously viewed venues/coaches
• Maintaining your language and location preferences
• Implementing user-requested features like theme preferences

3.4 Advertising/Marketing Cookies

If applicable, we use cookies to deliver relevant advertisements, measure campaign effectiveness, and track conversions from advertising campaigns. Third-party advertisers may place cookies on your device.

3.5 Third-Party Cookies

Third-party services we integrate may place their own cookies. These include:

• Payment gateways (Razorpay, PayU, etc.) for secure transactions
• Google Analytics for traffic analysis
• Chat support providers (if applicable)
• Social media platforms (if you connect via social login)

4. Cookie Duration

• Session Cookies: Deleted after you close your browser (e.g., login tokens)
• Persistent Cookies: Remain on your device for a set period (typically 1-2 years) or until manually deleted

5. Information Collected via Cookies

Through cookies, we may collect:

• Your device type, browser, and operating system
• Pages visited and time spent on each page
• Clicks, searches, and booking actions
• Referral source (how you arrived at our site)
• General location (city/region level, not precise)
• Your user ID (if logged in)

6. Your Cookie Choices

6.1 Browser Controls

Most web browsers allow you to control cookies through settings. You can:

• Block all cookies
• Allow only first-party cookies
• Delete cookies when exiting the browser
• Receive notifications when cookies are set

Note: Disabling essential cookies may break website functionality.

6.2 Cookie Banner

When you first visit our website, we display a cookie consent banner. You can:

• Accept All: Allow all non-essential cookies
• Reject All: Decline non-essential cookies (essential cookies still used)
• Customize: Choose specific cookie categories

6.3 Opt-Out Tools

You can opt out of specific services:

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Mixpanel: Opt out via Mixpanel's opt-out page

6.4 Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for responding to DNT signals. We will honor opt-out preferences you've set in your account settings.

7. Local Storage & Similar Technologies

In addition to cookies, we may use other storage technologies such as:

• Local Storage: Stores data locally on your device (not sent to servers unless retrieved)
• Session Storage: Clears when you close the browser
• Web Beacons/Pixels: Transparent 1x1 images used to measure engagement

You can clear local storage through your browser settings or by clearing your browsing data.

8. Pixel Tags & Web Beacons

We use pixel tags (small transparent images) embedded in emails and web pages to measure open rates, click-through rates, and campaign effectiveness. These do not store information directly but communicate with our servers to count page visits.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the cookie practices of external websites. Please review their privacy and cookie policies separately.

10. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last modified. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about our use of cookies, please contact us at: